Last month, I booked a room as soon after the hotel information was released. The discount code for the special SAAC room rates was not available as I was not able to register for the event since my July schedule is not known at this time. I usually make my flight, auto rental and other reservations three to six weeks prior but five months is not workable for me. I am sure that many others find themselves in the same boat, not knowing whether employment, health, family issues, etc. will affect their ability to attend this far ahead of the event.
The new policy requiring event registration to obtain the special hotel rates, therefore, is both unfair and unreasonable, especially when you charge a cancellation penalty. From what I have heard, the reason behind this new policy is that there were a large number of cancellations last year which resulted in increased costs to the club. As unfortunate as that was, it is quite inappropriate and unfair to take it out on us long-term members and frequent SAAC attendees who have never cancelled instead of sanctioning the offenders.
Please reconsider this policy and either make the special rate hotel rooms available without conditions or eliminate the event cancellation penalty.
The new policy requiring event registration to obtain the special hotel rates, therefore, is both unfair and unreasonable, especially when you charge a cancellation penalty. From what I have heard, the reason behind this new policy is that there were a large number of cancellations last year which resulted in increased costs to the club. As unfortunate as that was, it is quite inappropriate and unfair to take it out on us long-term members and frequent SAAC attendees who have never cancelled instead of sanctioning the offenders.
Please reconsider this policy and either make the special rate hotel rooms available without conditions or eliminate the event cancellation penalty.